11th December 2015

IT Support services

ICT Support Services
Our excellent ICT support and customer-service delivery will always ensure the optimal and constant operation of your computers, networking systems, and all other devices that are associated with anyone of your current or future investments on ICT infrastructure under a technically sound environment.
As a value-adding ICT support company that offers quality services to a diverse range of businesses, most especially educational institutions, GBICTS Limited can drastically reduce your annual ICT expenditure by making sure that your organization enjoys increased levels of system stability and network availability as well as an improved technical performance of your entire workforce. In addition, our unique approach to service can guarantee and enhance the amount of satisfaction both your customers and your employees’ will derive from their daily usage of ICT as a tool for achieving greater results in life generally. With GBICTS Limited as their partner in progress, users of your ICT platform will begin to have such a pleasant (rather than a nightmarish) experience in their regular interaction with different technologies or equipment of all types and sizes.
Our technical support services can be properly customized or structured by our technical support team to meet the challenges of your peculiar business environment. We provide our tech-support services to companies anywhere around the world. Some of our more popular service offerings include:

Network Design, Installation and Commissioning Services
• Network Design and Performance Tuning and Optimization
• Microsoft Certified Consulting Services
• Network Cabling, Router, and Switch Installation
• Information Technology, Security Assessments and IT Audits

Technical Support Services
• 24/7 Network, Server and Desktop Monitoring Services
• Managed Servers, Desktops and Software Applications
• Help-Desk for Windows
• Office Support Services
• On-Site and Remote Support (from Paris or Nigeria)
• Proactive and Preventative Maintenance to include Industry Standard Policies and Procedures
• Managed Firewalls, Routers, Devices and VPN’s

Disaster Recovery Planning and Solutions
• Disaster Recovery Plans; Audits
• Online Backup via SysArc’s DataVaulting solution and Skydrive solution
• Server; Desktop Virtualization